Privacy Policy

Nexyl (“we,” “us,” or “our”) is committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our wall décor products.

Information We Collect

We collect only the data necessary to operate our store and provide our services effectively.

  • Order Details: When you place an order, we collect information such as your name, billing and shipping address, email, phone number, and product details (including selected items, sizes, and quantities). Payment information is processed securely by third-party providers and is not stored on our systems.

  • Technical Data: While browsing the Site, certain information is collected automatically, including IP address, browser type, device characteristics, pages visited, and time spent on the Site. This helps us improve performance, usability, and security.

  • Support Communications: Any information you provide when contacting us (such as emails or messages) is used only to respond to your inquiry and improve customer support.

How We Use Your Information

Your data is used strictly for legitimate business purposes, including:

  • Processing orders, arranging delivery, and providing confirmations and tracking updates

  • Responding to customer inquiries and offering support

  • Detecting and preventing fraud or unauthorized activity

  • Improving website performance and user experience

  • Sending marketing communications only with your consent (you may unsubscribe at any time)

  • Complying with legal and regulatory requirements

We do not use your personal data for unrelated purposes without your consent.

Data Sharing

We do not sell or rent your personal information. Data is shared only when necessary to operate our services:

  • Shipping carriers (such as USPS or UPS) to deliver your orders

  • Payment processors (such as PayPal or Stripe) to securely handle transactions

  • Service providers supporting website functionality or order processing

  • Legal authorities when required by law or to protect our rights

All third parties are required to handle your information in accordance with appropriate security standards.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your data where applicable

  • Restrict or object to certain types of processing

  • Request a portable copy of your data

You may also unsubscribe from marketing emails at any time using the link included in those communications.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies enable core features such as cart functionality and secure checkout

  • Analytics tools help us understand usage and improve performance

  • Marketing cookies may be used for relevant advertising (manageable via your browser settings)

Data Retention and Security

We retain order and transaction records as required for legal, tax, and accounting purposes. Other personal data is kept only as long as necessary.

To protect your information, we implement standard security measures such as SSL encryption, restricted data access, and ongoing monitoring.

Policy Changes

This Privacy Policy may be updated from time to time to reflect operational or legal changes. Updates will be posted on this page, and continued use of the Site indicates acceptance of those changes.

Contact Information

For any privacy-related questions or requests, please contact us:

Store: Nexyl
Email: contact@nexyl.shop
Phone: +1 859 294 7396
Address: 121 Park Hills Ct, Richmond, KY 40475, USA